Frequently Asked Questions
Everything you need to know about your Undress Code experience.
How do I determine the right size for me?
We provide a detailed size guide on every product page to help you find your perfect fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit in our lingerie and bodysuits.
What is your return policy?
We offer a 14-day return window from the date of delivery. Items must be in their original condition, unworn, unwashed, and with all tags and hygiene seals intact.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the EU and 5-10 business days for international orders. You will receive a tracking number via email as soon as your package is dispatched.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and seamless checkout process.
How should I care for my Undress Code garments?
To maintain the quality of our delicate fabrics, we recommend hand washing in cold water with a mild detergent. Avoid tumble drying and always dry flat in the shade.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by destination and will be calculated automatically at checkout.